Pragati Path Solutions collects enquiry information only for legitimate business communication, audit review, delivery coordination, and lead management. We do not sell enquiry data to third parties.
1. Information we collect
When you use the contact or audit forms on this website, we may collect:
- Name, phone number, business name, city and business type
- Your message, service interest, audit type and CTA context
- Technical context such as page path, referral source and browser metadata related to the submission
2. How we use the information
We use this information to:
- Respond to audits, enquiries and project requests
- Prepare recommendations, proposals and project scope
- Track enquiry source and buyer intent inside our lead pipeline
- Maintain system security, rate limiting and abuse protection
3. How data is stored
Website lead submissions are processed through our approved Firebase and Cloud Functions stack. Related lead data may also pass into approved CRM or workflow tools used for legitimate follow-up and business operations.
4. Data sharing
We do not sell personal data. Information may be shared only with service providers required to operate the business workflow, such as cloud hosting, CRM, or approved communication systems, or when disclosure is required by law.
5. Data retention and security
We apply reasonable technical and operational controls to protect stored lead information. No internet-based system can guarantee absolute security, but we take commercially reasonable steps to reduce misuse, unauthorized access, and spam submissions.
6. Your rights
You may request correction or deletion of your personal data where appropriate. We may retain limited records where required for compliance, dispute handling, or legitimate business documentation.
7. Contact
- Email: support@pragatipathsolutions.com
- Phone / WhatsApp: +91 80696 41015
- Address: Grand Plaza, 6th Floor, No. 6001-6004 & 6006, Frazer Road, Near Dak Bunglow Crossing, opposite Dumrao Palace, Patna-800001, Bihar